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FREQUENTLY ASKED QUESTIONS LABELIANS

ABOUT PRODUCT INFORMATION, DOCUMENTATIONS AND CERTIFICATES

ABOUT STOCK AVAILABILITY AND YOUR PRODUCTS / SERVICES PURCHASE

ABOUT AFTER SALES SERVICE

ABOUT PROMOTIONS

Where can I find the technical data sheets and documents regarding your laboratory supplies?

All the technical elements and documentation corresponding to each consumable, supply or service for the laboratories that we offer is available for download in the article sheet. To find it, we suggest you type your article code in the search bar of the catalogue here.

 

How can I get a quality certificate for a consumable purchased from LABELIANS?

Our customer service is here to help and listen to your concerns. We can send you any regulatory document you may need.

To contact our customer service colleagues please click on the  LABELIANS red logotype on your screen left.

How do I know if the gloves, swabs, micropipettes and other laboratory consumables you offer are in stock?

Our customer service is here to help and listen to your concerns. We can help you with any stock info you may need.

To contact our customer service colleagues please click on the  LABELIANS red logotype on your screen left.

When and how to reach LABELIANS customer service

You can reach LABELIANS customer service by telephone on +33 1 64 45 42 42 from 8.30am to 5pm from Monday to Friday. You can also contact us by e-mail by clicking on the red button on the left of your screen.

How can I order a sampling chair or furniture for my laboratory?

Our customer service is here to help and listen to your concerns. We can help you with any layout design project info you may need.

You can reach LABELIANS customer service by telephone on +33 1 64 45 42 42 from 8.30am to 5pm from Monday to Friday. You can also contact us by e-mail by clicking on the red button on the left of your screen.

How can I receive a visit or a call from one of your sales representatives?

Our customer service is here to help and listen to your concerns. We can help you with any visit or appointment you may be in need of from our staff.

You can reach LABELIANS customer service by telephone on +33 1 64 45 42 42 from 8.30am to 5pm from Monday to Friday. You can also contact us by e-mail by clicking on the red button on the left of your screen.

How to place an order ?

Our customer service is here to help and listen to your concerns. We can help you with any order you may want to place.

You can reach LABELIANS customer service by telephone on +33 1 64 45 42 42 from 8.30am to 5pm from Monday to Friday. You can also contact us by e-mail by clicking on the red button on the left of your screen.

How to find the item I am looking for ?

Type your search into the site’s search engine and let us guide you. You can also contact our customer service team who will be happy to help you find the supplies you need for your laboratory.

You can reach LABELIANS customer service by telephone on +33 1 64 45 42 42 from 8.30am to 5pm from Monday to Friday. You can also contact us by e-mail by clicking on the red button on the left of your screen.

How to proceed to become a LABELIANS customer

Our customer service colleagues will be glad to help you becoming one of our valued customer.

You can reach LABELIANS customer service by telephone on +33 1 64 45 42 42 from 8.30am to 5pm from Monday to Friday. You can also contact us by e-mail by clicking on the red button on the left of your screen.

How to contact your after sales service ?

Please give a call to our customer service colleagues, they will arrange everything for you !

 

You can reach LABELIANS customer service by telephone on +33 1 64 45 42 42 from 8.30am to 5pm from Monday to Friday. You can also contact us by e-mail by clicking on the red button on the left of your screen.

How does after sales service work on your laboratory instrumentation ranges?

Our long-standing partnership with the leading brands of laboratory instrumentation manufacturers allows us to respond to any after-sales service issues on your equipment. Contact our customer service department who will arrange for one of our technicians to visit you.

You can reach LABELIANS customer service by telephone on +33 1 64 45 42 42 from 8.30am to 5pm from Monday to Friday. You can also contact us by e-mail by clicking on the red button on the left of your screen.

How to stay informed about your promotionnal offers ?

We regularly publish promotional offers on the consumables and laboratory equipment we offer. In order not to miss them, we recommend that you follow our LinkedIn page.